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Policy

Privacy Policy

This Privacy Policy describes how we collect, use, disclose, and protect your information when you use our services, including any data collected from our website, mobile applications, or other platforms (collectively, "CG Shortly" or "we," "our," or "us").

Your privacy is a priority for us. By using CG Shortly, you agree to the collection and use of information as outlined in this Privacy Policy. We encourage you to review this policy carefully to understand our data practices and your choices.

1. Information We Collect

Personal Information:

When you sign up for CG Shortly, create an account, or use our services, we may collect personal information, including but not limited to:

  • Contact Information: Name, email address, phone number, and other contact details.
  • Account Information: Username, password, and preferences for managing and using shortened URLs.
Usage Data:

We collect data on how you interact with our services, which helps us improve user experience and performance. This includes:

  • Click Tracking: Information on clicks for each shortened URL, including referral data.
  • Technical Information: Browser type, IP address, operating system, and device type, allowing us to optimise functionality across different platforms.
  • Log Information: Date, time, and pages visited when interacting with CG Shortly.
Cookies and Tracking Technologies:

CG Shortly uses cookies, web beacons, and other tracking technologies to personalise your experience and analyse site usage. You can control cookies through your browser settings, but disabling them may affect certain functionalities.

2. How We Use Your Information

We use the collected information to provide, maintain, and enhance CG Shortly. Specifically, we may use your information for:

  • Service Provision and Account Management: To generate shortened URLs, monitor link activity, authenticate users, and personalise content.
  • Analytics and Improvement: To analyse usage trends, monitor performance, troubleshoot technical issues, and develop new features.
  • Communication: To communicate with you about important service updates, marketing, and promotions if you have opted in. You may opt-out of marketing communications at any time.
  • Security and Compliance: To detect and prevent fraud, unauthorised access, and other security issues. We may also use your information to comply with applicable legal obligations.

3. How We Share Your Information

We are committed to protecting your information and do not sell or rent your data. However, we may share your information in the following ways:

With Service Providers:

We work with third-party providers to assist with various services, such as hosting, data analysis, customer service, and email delivery. These providers are contractually obligated to protect your information and may only use it for the purposes outlined in this policy.

For Legal and Regulatory Reasons:

We may disclose information as required by law, such as to comply with a subpoena, legal process, or to protect the rights, property, and safety of our users, employees, or the public. This may include sharing information with law enforcement or governmental agencies.

Business Transfers:

If we are involved in a merger, acquisition, asset sale, or similar event, we may transfer or share information with the entities involved, ensuring that any successor is bound by similar data protection standards.

4. Data Security

We take security seriously and implement industry-standard measures to safeguard your information. These measures include:

  • Encryption: We encrypt sensitive data, including passwords and account details, during transmission and storage.
  • Access Control: We limit access to your information to authorised employees and contractors who need it to perform their roles.
  • Regular Security Audits: We conduct regular reviews and audits of our data handling and storage practices to detect vulnerabilities.

Despite our efforts, no method of data transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security, but we strive to maintain the highest standards.

5. Your Choices and Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information. These may include:

Access and Update:

You can view, update, or delete your account information at any time by logging into your account or contacting us.

Data Portability:

You may request a copy of your information in a portable format.

Deletion and Erasure:

You may request that we delete your personal data, except where we are required by law to retain it.

Marketing Communications:

If you receive promotional communications from us, you can opt out by following the unsubscribe instructions in our emails or contacting us directly.

Cookies and Tracking Technologies:

Most web browsers allow you to control cookies through their settings. You can refuse or delete cookies, but note that some features of our services may not function properly without them.

To exercise any of these rights, please contact us at connect@corporality.global.

6. Data Retention

We retain personal data as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is legally required or permitted. For example:

  • Account Information: Retained until the account is deleted.
  • Usage Data: Retained for analytics and performance tracking, with specific retention periods based on the type of data.

When data is no longer needed, we securely delete or anonymise it.

7. Children’s Privacy

CG Shortly is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected data from a child without parental consent, we will delete it promptly. Please contact us if you believe we have collected information from a child without proper consent.

8. International Data Transfers

If you are accessing CG Shortly from outside Australia, please note that we may transfer, store, and process your data within our servers located in Australia or other jurisdictions where we operate. By using our services, you consent to any international data transfers as outlined in this policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, legal requirements, or other factors. If we make significant changes, we will notify you by posting the revised policy on this page. Continued use of CG Shortly after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at connect@corporality.global.

Thank you for trusting CG Shortly with your information. We are committed to safeguarding your privacy.